Google is the largest reputation platform of them all. They are also the most relevant for local, small businesses. This is because Google Reviews are strongly tied to local search, Google Maps, and the Google search algorithm. Here are 5 reasons why Google reviews are so important: Customers want to find you on Google Google …

5 reasons why Google reviews are crucial for business Read More »

Having negative reviews about your business or your products and services will immediately turn consumers away. It’s really that simple. Consumers do almost everything online and people use the internet to shop and conduct pre-purchase research. They compare brands, prices, and products online. 9 out of 10 consumers use search engines like Google and Bing …

Yes, Negative Reviews Can Impact Your Business But You Can Overcome Read More »

In today’s digital marketing era, all business owners will encounter the issue of dealing with a negative review. Despite you pouring all your hard work into pleasing your customers and delivering exceptional quality service, a negative review might occur. As frustrating as it may be, you have to respond to it.  Why? Because it’s an essential part …

How to Respond to Negative Reviews in 2022 Read More »